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One person answers everything here — questions about a course, refund requests, technical trouble, privacy requests, and reports of an error in a question. Write in English or in French.
The fastest way to reach us, and the best one for anything with a paper trail.
Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. Leave a message outside those hours and we call back.
Serge Williams — QuizCodes.com
106 rue de Callières, Longueuil, Quebec, Canada
Formal legal notices must be sent here by registered mail.
We aim to reply within 1 to 2 business days. Refund requests are acknowledged within 2 business days and processed within 15 days where eligible.
If you are writing about a refund, include your full name and account email, the course title and purchase date, and the reason for the request — it saves a round trip.
If you found an error in a question, point us to the item and tell us what looks wrong. Codes and statutes change, and a question that was right last year may not be right today. Corrections go in without waiting for a scheduled update.
Serge Williams is the person responsible for the protection of personal information. To access, correct or delete what we hold about you, write to support@quizcodes.com. These requests are free of charge and we reply within 30 days. Full detail is in our Privacy Policy.
Looking for a quick answer? Refunds, access, pricing and how we relate to the regulators are all covered on our questions and answers page.
QuizCodes.com — Serge Williams · Independent exam preparation, not affiliated with or endorsed by any regulator or examining body.