Questions and answers

QuizCodes.com · Updated 11 August 2026

Everything below reflects what is actually in our Terms and Conditions. Where an answer summarizes a clause, the clause governs.

About QuizCodes

What is QuizCodes?

A private online platform of practice questions for people preparing for construction code and competency examinations. You get quizzes, practice exams and explanations — not video lectures, not a live class, and not the code book itself.

Is this an official or approved course?

No. QuizCodes is independent. It is not affiliated with, endorsed by, accredited by or recognized by the Home Construction Regulatory Authority, Tarion, the Ontario Ministry of Municipal Affairs and Housing, Skilled Trades Ontario, the Electrical Safety Authority, the Technical Standards and Safety Authority, CSA Group, or any other regulator or examining body. Completing a course here does not satisfy a mandatory training requirement and does not confer any licence or designation.

Which exams do you cover right now?

The Ontario HCRA residential builder competencies are available today. British Columbia residential builder licensing is in preparation. Our question banks are written for the exam format each regulator actually uses.

Who writes the content, and is it AI-generated?

A significant portion of the questions, distractors and explanations is generated or assisted by artificial intelligence, under human review, and we say so plainly in Article 6 of our Terms. Every item is checked against the official text of the jurisdiction it covers, and every answer carries the article it came from so you can verify it yourself.

Trying it and paying for it

Is there anything I can try before paying?

Yes. The first module of every course is free, with full explanations and sources. No payment method is required to work through it.

What does it cost, and what is included?

The Ontario HCRA course is CA$495. Prices are in Canadian dollars and applicable sales tax is added at checkout based on your province. Payment is handled by Stripe; we never see or store your card number.

How long do I keep access?

A minimum of three months — 90 days — from payment confirmation or activation, whichever is later. If a course's sales page states a longer period, that period applies.

When does my access start?

We aim to activate it within 2 to 3 business hours of payment confirmation, and no later than 2 business days. If a service interruption lasts more than 24 consecutive hours, we extend your access by at least the length of the interruption, at no cost and without you having to ask.

Refunds

Can I get a refund?

Yes, within 7 days of receiving written confirmation of your enrolment. If you have accessed less than 20% of the content, we refund what you paid less an administrative fee of $39.50 plus applicable taxes. At 20% or more, a refund of 50% of the amount paid may be granted. Progress is measured by the platform, based on modules opened or completed — opening a module counts.

What if I miss the 7-day window?

No refund is granted under our voluntary policy after it closes. At our discretion we may instead offer a transfer to another course, with any price difference payable, or an extension of access. And if a technical fault prevented you from using what you bought, tell us — we will propose a fair solution regardless of the date.

Does this limit my rights as a consumer?

No. The 7-day policy is what we offer voluntarily, on top of the law. Nothing in it limits the rights Ontario's Consumer Protection Act, 2002 gives you, or the equivalent law of your own province. Where a statutory cancellation right applies, we refund the full amount and charge no administrative fee.

Using the platform

Do I need to buy the code book?

Yes, and you buy it from the official publisher — we do not include or reproduce it. Building codes, electrical codes and referenced standards are protected works. Our job is to train you to use your copy, and each course outline tells you which reference documents apply to your exam.

What device do I need?

Any current browser on a desktop, tablet or phone, with JavaScript enabled and a stable connection. There is no app to install.

Can I share my account with a colleague?

No. Each account is one person, one licence. We monitor for concurrent sessions and unusual login patterns, and sharing credentials can lead to suspension. If you need several seats, write to us — business and institutional arrangements are available.

Do I get a certificate?

Where a course issues one, it records completion of our course only. It is not a professional certification, a trade licence, a certificate of qualification, a BCIN, or a continuing-education credit, and it does not authorize you to perform any regulated work.

Getting help

How do I reach a human?

Email support@quizcodes.com or call 514-375-9550, Monday to Friday, 9 a.m. to 5 p.m. Eastern Time. We aim to reply within 1 to 2 business days, and we acknowledge refund requests within 2 business days.

I found an error in a question. What do I do?

Tell us at support@quizcodes.com and point to the item. Codes and statutes change, and a question that was right last year may not be right today. Corrections go in without waiting for a scheduled update.

Still stuck? Write to support@quizcodes.com. The full detail is in our Terms and Conditions, Privacy Policy and Cookie Policy.

QuizCodes.com — Serge Williams · 106 rue de Callières, Longueuil, Quebec, Canada · Independent exam preparation, not affiliated with or endorsed by any regulator or examining body.

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